At Eclipse CBD, we are dedicated to providing high-quality CBD products and ensuring customer satisfaction. However, it’s important to note that we do not accept returns. All sales are final upon purchase.

Replacement Policy for Damaged Products

While we do not accept returns, we understand that receiving a damaged product can be disappointing. Therefore, we offer replacements for items that arrive defective or damaged. If you receive a damaged item, please contact us immediately to address the issue.

Eligibility for Replacement

To be eligible for a replacement, you must contact us within 5 days of receiving your product. The item must be in the same condition that you received it and in the original packaging. Proof of purchase is required to process a replacement.

How to Request a Replacement

If your item is defective or damaged, please send us an email at with details of the product and the damage. Attach proof of purchase and, if possible, photos of the item to expedite the process.

Shipping for Replacements

If your replacement request is approved, we will provide instructions on how to proceed.

Need Assistance?

For any questions or concerns regarding our no-return policy or your specific situation, please contact us at [email protected]. Our customer service team is dedicated to providing support and ensuring a satisfactory resolution to any issues you may encounter.

Thank you for choosing Eclipse CBD. We appreciate your understanding and are here to help with any concerns you may have regarding our products.

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